We appreciate notice of cancellation at least 24 hours in advance of your appointment. If it is within the 24 hour period prior to the appointment then 50% of the fee will be charged as the time slot and facilities will have been reserved for you and cannot be re-booked.
Arriving late for an appointment
If you are running late for an appointment please inform us as soon as possible. We will try to accommodate you but this will depend on other bookings and your time may be curtailed as a result.
We abide by the Constitution of the BSCH Code of Ethics and all client information will be treated in the strictest of confidence.